UpSkill Privacy Policy

1. Information We Collect

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1.1 Personal Information:

We may collect personal information that you voluntarily provide to us when you book a training course, subscribe to our newsletter, or contact us. This information may include:

• Name

• Email address

• Phone number

• Postal address

• Payment information

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1.2 Non-Personal Information:

We may collect non-personal information about you whenever you interact with our website. This may include:

• Browser type

• Operating system

• IP address

• Access times

• Referring website addresses

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1.3 Cookies:

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

 

2. How We Use Your Information

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We use the information we collect in the following ways:

 

2.1 To Provide Services:

To process your bookings, manage your account, and provide you with the requested services.

 

2.2 To Communicate:

To send you administrative information, including information about our services and changes to our terms, conditions, and policies.

 

2.3 To Improve Our Website:

To understand and analyze how you use our website and services, so we can enhance your experience.

 

2.4 For Marketing Purposes:

To send you promotional materials and other information that may be of interest to you. You can opt out of receiving these communications at any time.

 

3. How We Share Your Information

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We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

 

3.1 Service Providers:

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

 

3.2 Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

 

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

 

4. Security of Your Information

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We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

5. Your Data Protection Rights

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Under the General Data Protection Regulation (GDPR), you have the following rights:

 

5.1 Access:

You have the right to request a copy of the personal information we hold about you.

 

5.2 Rectification:

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

 

5.3 Erasure:

You have the right to request that we erase your personal information under certain conditions.

 

5.4 Restriction of Processing:

You have the right to request that we restrict the processing of your personal information under certain conditions.

 

5.5 Data Portability:

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

 

5.6 Object to Processing:

You have the right to object to our processing of your personal information under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

 

6. Third-Party Websites

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. Please review the privacy policies of any third-party sites you visit.

 

7. Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

 

8. Contact Us

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If you have any questions about this Privacy Policy, please contact us at:

Email: info@upskillsocial.co.uk

 

Thank you for choosing UpSkill Social. Your privacy is important to us, and we are committed to protecting your personal information.